Returns & Exchanges
At OLGA TOYS AND PERFUMES, we want you to be completely satisfied with your purchase. If you are not happy with your beauty or toy products, we offer a 30-day return policy for items in their original, unopened packaging.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original box, ensuring that perfume seals are intact and toy packaging is undamaged.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing